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Privacy Policy

Thank you for taking the time to visit Drishti Gems. We want you to know that we care about your privacy. We put our clients first in all we do and we work hard to make your experience with Drishti Gems a memorable one that you'll love to re-shop again and tell your friends about it as well. We will respect and maintain the privacy of the personal information you disclose to us as part of our commitment to you. The following information is intended to inform you about the types of information we collect, why we gather it, and how we use it. This Privacy Statement is part of our Terms of Service.

When you submit your personal information to us, you are giving us your agreement to the collection, use, and dissemination of your information as described in this Privacy Policy. We're always happy to talk about your issues or questions about this Privacy Policy and our privacy practices. If you'd like to speak with a customer care person please call 7725077250 or email support@drishtigems.com.

Information Gathering and Application

You can browse our Website as a welcome guest without telling us who you are or giving any personal information. You may choose to provide us with your personal information at various times. You should be aware that we receive and may preserve all personal information (whether written or oral) that you provide to us via whatever means you choose (through our Website, via e-mail, over the telephone, etc.). Any information that may be used to identify an individual, such as first and last name, home, billing or other physical address, email address, and any information related with the foregoing, is considered personal information.

Use of Your Personal Information

We may use the information we gather about you in the following ways:

  • Assist you in making purchases and providing the services you require.
  • Confirm your order and keep track of it.
  • Respond to your requests and inquiries.
  • Check for errors, omissions, and accuracy in your personal information.
  • Identify and prevent fraud or misuse.
  • Enhance the overall customer experience by improving our website, service, product offerings, marketing and promotional initiatives.
  • Determine your preferences for products and services.
  • Gain a better understanding of our customers' demographics, preferences, interests, and behavior so that we can contact you (by email, postal mail, or phone) about items and services that we think you'd like.
Information about you that we may share with others

We may share your personal information with trustworthy partners in specific circumstances.

Service Providers: We enlist the help of reputable third-party service providers to complete some tasks on our behalf. Shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, and other services are included. These service providers are only given personal information if it is required to execute their function(s), and they are not allowed to use such information for any other purpose(s) than those specified by Drishti Gems.

Special Events: When you choose to participate in a special event (such as a promotion, contest, or sweepstakes), Drishti Gems will only share your personal information with the organizations that are involved in that event. These third parties do not use your information for any other purpose than to organize the event unless we advise you otherwise in connection with a special event. We may give trusted partners permission to send you information about products and services that you might find interesting.

Anonymous information: By removing information (such as your name) that makes the information personally recognizable to you, we may be able to construct anonymous records from personal information. We reserve the right to use and disclose any information included in these records for internal purposes, such as evaluating usage trends to improve our services, and we also hold the right to use and disclose any information contained in these records at our discretion.

Law Enforcement and Fraud Prevention: We may use and disclose any information, including personal information, as follows: (1) to comply with any applicable law, regulation, legal process, or governmental request; (2) to investigate, prevent, or ake action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law; (3) to other businesses and organizations for credit fraud prevention and risk reduction, and (4) to enforce any agreements we may have with you.

Suggestions and input: We appreciate your feedback, testimonials, and other remarks that help us improve our website, products, and services. You assign your rights in the submissions to us by submitting them to us, as indicated in the "Submissions" part of our Terms and Conditions page.

Other Ways Your Information Could Be Used

IP Address. When you visit our Website, Drishti Gems collects your IP address to help diagnose server problems, administer and tune the functioning of its Website, analyze trends, track traffic patterns, compile demographic information for aggregate usage, and track the date and duration of each session on our Website. Your IP address may also be combined with your personal information to prevent fraud or abuse, personalize your purchasing experience, improve our website, customer service, products, and promotional efforts, and better understand your preferences, behavior, and interests.

Cookies and Web Beacons are examples of data collection devices. To improve your browsing and buying experience on our website, Drishti Gems may gather data through cookies, web logs, web beacons (also known as pixel gifs or action tags), and other monitoring technologies in some cases. "Cookies" are little pieces of information that your browser saves on your computer's hard disc to track your actions on our website. Web beacons are short strings of code that are placed on a web page or within an email to communicate information.

Cookies and web beacons are used to deliver advertisements, improve and measure usability, track visits from affiliates and partners, improve and measure the effectiveness of our marketing programmes, learn how customers use our website, estimate our audience size, deliver co-branded services, and customize your shopping experience. Total visits to the website, pages visited, unique visitors, time spent on our website and on specific web pages are examples of the kind of information we acquire through these collecting methods.

We may authorize third parties to use cookies, web beacons, and other monitoring technologiesto collect information about how users engage with advertisements on the Website.

You can always decline cookies if your browser allows it; however, by doing so, you may be unable to use certain features on the Website.

Our website may contain links to third-party Websites that are not under our control and are not covered by this privacy statement. We recommend that you read the privacy policies stated on this (and all) Websites.

Getting Access to and Updating Your Data

If the personally identifiable information Drishti Gems has acquired about you changes, or if you wish to access, update, or delete such information, we will gladly give you with access to, correct, or delete any personal information we have collected about you (to the extent permitted by law). Please write an e-mail or call one of our diamond and jewelry advisers at 0124-4106764 to seek access to, corrections to, or deletion of your personal information.